Refund Policy

Thank you for choosing RedHelper. Our priority is to ensure customer satisfaction at all times. If for any reason you are not satisfied with our service, we provide a clear and straightforward refund policy. Please read the following refund criteria carefully:

Refund Window

Customers can request a refund within 7 days from the start of a new subscription cycle. This means that if you start a new subscription period, you have up to 7 days from that date to request a refund for the current subscription period.

Usage Quota

To qualify for a refund, you must have used the watermark removal service 5 times or less during the current subscription cycle. If you have utilized the service more than 5 times, you will not be eligible for a refund.

How to Request a Refund

• Contact us through WeChat: xiaohuishu666
• Include your account email address and a brief reason for the refund request
• Our support team will review your request and reach out to you within 3-5 business days with further instructions

Please Note

• Refunds will be returned to the original payment method used during the purchase
• It may take 5-10 business days for the refund to reflect on your statement, depending on your payment provider's processing times

Thank you for understanding, and we hope to continue serving you in the future. If you have any further questions or concerns regarding this policy, please don't hesitate to contact our customer service team.

Warm regards,
The RedHelper Team